INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I know what size O General AC I need?

To pick the ideal air conditioner for your requirements, consider room size and location, as well as the purpose and frequency of usage. Our online AC calculator will provide you with a decent indication; however, for more extensive assistance, please visit a General Cool Electronics Trading Dubai showroom or contact us at +971 54 371 1500 to request a call back from one of our sales staff members.

Is my O General AC covered by a warranty?

Yes, O General Air Conditioners come with a free 5-year guarantee that covers free parts and labor for the whole 5 years. Registration is automated at the moment of online purchase (for in-store transactions, please complete registration via WhatsApp or contact +971 54 371 1500).

How do I get my O General AC installed?

General Cool Electronics Dubai offers expert AC Installation services; just add installation with your AC order, and our experienced staff will contact you to schedule a convenient time for installation. You may have your AC installed by your own team if you want (but please verify they are qualified and certified to preserve your AC guarantee).

How do I maintain my O General AC?

AC should be properly maintained to maximize efficiency, reduce operating costs, and enhance air quality. Please refer to the manufacturer’s guide that came with your unit for information on how to care for your new air conditioner. General Cool Electronics Dubai also provides a specialized AC repair and cleaning plan. We provide 24-hour repair and emergency service, as well as cleaning, sanitation, and routine preventive maintenance. For a personalized price, please contact us at +971 54 371 1500.

Why add O General AC installation?

The General Cool professional team of AC technicians in Dubai has been trained and certified to install the ACs we offer. So, we’ll install your unit swiftly, securely, and neatly in line with the manufacturer’s specifications, preserving your warranty (and cooling)!

What about 3rd Party O General AC installation?

You may choose a third party to install your new O General AC unit. We suggest that you first confirm that they have the requisite professional installation training and certification, since wrong installation may damage your cooling system and void your warranty.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS